FAQs

  1. How can I place my order?

    Choose the handbag of your choice then click the "Add to Cart" button and follow the simple steps to complete your order.

    We will let you know when we have finished preparing your order!

    2. How long will it take to ship my order?

    Orders are usually shipped within 5 to 7 business days. For international orders, transit will take an additional 1 to 2 weeks.

    3. My tracking number is not working

    Tracking numbers may take 1-3 days to appear in the shipping carrier's system Occasionally, the shipping carrier may lose an order. If the tracking number is not working within few days. Then contact the shipping carrier in an emergency.

    4. I need help with late order

    Orders typically ship within 5 to 7 business days, transistors for international orders may take an additional 1 to 2 weeks.

    5. What kind of payment do you accept?

    We accept Visa, MasterCard, American Express, JCB, Discover, Diners club, Apple Pay.

    6. When will my card be charged?

    Right after your order has been successfully placed.

    7. How secure is my personal information?

    We adhere to the highest industry standards to protect your personal information when you checkout and shop.

    Your credit card information is encrypted during transmission using Secure Sockets Level (SSL) technology, which is widely used on the Internet for payment processing. Your credit card information is used only to complete the requested transaction. We do not store this information. We always strive to keep customer information private and secure.

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